This company is trash-DO NOT BUY FROM THEM! I ordered a backpack as a Christmas gift a full month ahead of time- their shipping window said at latest it would be delivered a week before Christmas. It did not get delivered until a week and a half AFTER Christmas. When I asked if I could return the backpack because I had had to buy a different option as it hadn't come in time to be given on Christmas, they basically said "sorry but not our problem". They have been very difficult with trying to return it ( I have to take it to the post office and send it using my own money to england, including filling out a whole customs form, and they are unwilling to create a return label) or they offered 30 dollars back if I don't want to send it back- the backpack was over 100 dollars. I have been going back and forth with them for months and still have not had the issue resolved. STAY AWAY!
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