First of all if I had realised that they were based in China I would never have ordered from them because returns tend to be problematic. I received a shipping notification from Evri saying that they couldn’t deliver. I have followed up with more than a backpack (who take an eternity to respond) they came back gave me the tracking number and told me to sort it out with Evri. I messaged them and said that this wasn’t acceptable and I wanted a refund as we had now bought one elsewhere for my son to start school. They haven’t responded to this I ordered on 23/08/24 and as of 17 September I haven’t received the item and there’s been no refund.DONOT ORDER FROM THIS COMPANY
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