They accepted my case and asked if I preferred their doctor or my own, so I opted for theirs. After waiting and enduring discomfort for a week, I received a letter indicating they no longer wanted to represent me. Given everything I was going through, this was the last thing I needed, leading to a significant increase in my depression. If you're in a situation like mine, I would advise steering clear of this service. You might discover the hard way that they don’t truly serve 'the people' as they claim. When I called for clarification, my caseworker was unavailable, and when I requested to speak to a supervisor, they were supposedly in a meeting and would call me back—something I didn’t hold my breath for. However, I did get a response once I mentioned I would expose their handling of my case, leading to unwarranted apologies via text. It’s too late; I sought your assistance and felt let down repeatedly. I recommend not wasting your time with this service. You can take my advice or learn from your own experience, it's up to you.
Claim your business profile now and gain access to all features and respond to customer reviews.
