morganstanley.com

1.6
1.6 Based on 21 reviews

...

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Craig Harris
Excessive fees on an inactive account

I had a small, uninvested account that generated minimal interest over the years. Despite no services being provided, I was charged an annual fee that quickly eroded my balance. After realizing the extent of the fees, I raised concerns and was initially told reimbursement wasn't possible. Eventually, after much effort, I received a reimbursement. While the issue was resolved, it required considerable persistence. Investors should be cautious, as even small inactive accounts can incur hefty fees.

1
Date of experience: Oct 04, 2025

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