My suit was stolen in transit via the Evri Network and Moss Bros refused to accept that I had not received my order. Despite numerous complaints and contacts with their customer service team, the business all but openly called me a liar and refused to issue me a refund. I have been forced to dispute the transaction with my credit card provider because Moss would not honour my rights under the consumer rights act. I would wholly encourage anyone reading this review to shop with a competitor of Moss, their customer service was incredibly unhelpful and unwilling to take my word despite the long purchase history on my account and photographic evidence.
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
