Not Worth the Wait and a Very Disappointing Experience.After waiting over three months for Moss Bros to launch their new line of materials for custom made suits, our experience was incredibly underwhelming.We had booked an appointment, yet the staff member barely acknowledged the notes we had already provided in the system. We had to re-explain everything from scratch, and even then he seemed disinterested and unprepared. He didn’t know anything about the materials we were told to wait for, and the overall selection was surprisingly poor. The whole visit felt rushed, unfocused, and far from the level of service you’d expect when investing in custom tailoring.We genuinely regret waiting this long, especially when the experience fell so short of expectations. Thankfully, we still had enough time to get custom-made suits from Edit Suits, who delivered exactly what we needed just in time for our wedding.
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
