Travelled over an hour to Cheltenham branch on July 5th to get a tuxedo suit for a wedding In Canada so time being the essence.Initially the staff were helpful, but I was soon abandoned when another party of four gents came in store. Having got my size we had to order suit in to branch. However the assistant said we would have to come back as they could not redirect the suit. My intention was to buy shoes etc but having not had the assistance decided to leave it.We were also told suit would be in within the week. Not being confident in the service I decided to look on line . Not only did we get everything at a lower price and home delivery within three working days. Today some twenty days later the branch rang to say my suit jacket was in to pick up however the trousers could be ordered for home delivery. The suit ordered on line arrived and is perfect which is a shame as I would be leaving a five star review
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
