moss.co.uk

2.8
2.8 Based on 201 reviews

For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curate...

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Tim Uy
Extremely disappointed

Extremely disappointed. Three parcels were left unattended in an unsafe communal area of my block of flats without my permission, and they have gone missing as a result.The company has refused to take responsibility, relying on “proof of delivery” that only shows the address, not that the parcels were delivered securely. I was told to contact the police instead of being offered a resolution, and I am still waiting for a proper response. A complete joke.If this is not resolved promptly, I will be taking the matter to the small claims court. I would strongly caution anyone living in a block of flats or without a secure delivery location before ordering from this company.

1
Date of experience: Jan 26, 2026

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Business Details

  • For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.

  • email CustomerSupport@mossbros.co.uk
  • call 01156478487
  • language https://www.moss.co.uk

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