Couldn’t do enough to find a fit that would sell.. to be told the next day when returned for a tie..by store manager that it didn’t fit , he wouldn’t of sold me it and he knew a tailor - was an expensive suit!!Then this week returned to look for another jacket, same again couldn’t have been more helpful to sell an item … but then when changed mind what a difference!(manager not the member of sales..)Kept me waiting, no manners, questions as to why changed mind .. second degree .. no customer service at all dead pan face mardy attitude.. complete u turn!To top it off… they don’t tell you a bag is £8 they say it’s chargeable end of..What they also don’t tell you is, it’s not refundable.. which for me isn’t actually a problem but after the attitude displayed I wanted to refund everything.Anyway moral of my story..Twice I’ve been twice there’s been an issue wether it be misplaced advice or attitude.. Shame as not many decent places to get suits.
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
