Bought this online with a gift voucher which Moss claim was an incomplete order however they still took my full £150 gift card balance and provided no order acknowledgement. They couldn't resolve within their own SLA and left me calling and emailing so many times to resolve that it ended up costing me more in time than the disputed amount. Now FINALLY refunded yet £0 goodwill / compensation for the hassle that was clearly a website / payment issue from their side!
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
