Bought two suits from Moss Bros. I am a regular customer but tired of the company using poor couriers to deliver their quality products. This time it was Evri who delivered to the wrong street , confirmed by Evri , who also delivered the parcel before mine and dumped under a bush in the pouring rain and the wrongly delivered the parcel after mine , not to be seen again.Regretfully Moss Bros have been very poor with customer service and don’t appear to be sorting refund or replacement (stated only if not using Evri). I have received no reply in 4 days after 3 emails I've sent them and feel frustrated , regretfully poor service and even worse at sorting problems out. Be very careful when buying from this company.
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
