I thought I might get lucky with fourth order of shoes. Actually had a delivery but upon opening, realised that the shoes were not new. Left review and photos. Generic response from”Nicole”. Email to discuss the issue. Waste of time. Again, no offer to replace the item. Apologies for my experience but no admission on the failings of Moss. You’ve only got to look at the reviews on this site to realise that Moss are losing customer loyalty.
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
