Awful experience, ordered a shirt for in store collection. Get to the store they can’t find it, store wont do anything they done care, simply couldnt care less… 12 days on customer service Adina & Kara doing nothing, store not replying to emails from them, no response from the area manager, they simply do not care. Hiding behind screens, won’t talk to you, barely reply to emails. This worst customer experience I’ve ever had, system shows not collected because the store can’t find it yet I’m £49.95 out of pocket and they just twiddle their thumbs and ignore you
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
