I bought a top, took it home, and ironed it as you do, as it was creased from being folded. Found a small hole in the seam. Returned the item to the shop, they said the item looked like it had been worn, but as I told them, it hasn't. So I tried customer service, what a waste of time that was. They just tell you the same rubbish and that they can't overrule the store's decision.I purchse from Moss Bros quite frequently but after this experiance I may look elswhere in future.
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
