I am very disappointed in the customer service provided by Moss. We rented a morning suit for a wedding, and the carrier back got markings all on our white shirt (see pics). Grant from customer support was not very helpful and brushed it off stating that it wasn’t their issue since the white shirt was not purchased from them. I explained that the point has no relevance as I am stating your dirty carrier bag was the cause of the issue, and ruined my white shirt
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
