Usually I have no problem with moss but recently I had purchased a suit and had it ready for store collection. I got to the store and only the blazer had arrived and the trousers were missing. I had contacted customer service and kept being told in 2 days I will receive an update and never did. This went for almost a month and was just constantly me contacting again and explaining the situation all over again. I had contacted a few days ago and they have finally given a refund however overall experience was poor as it was an error on their end and took almost a month to resolve.
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
