I bought a 3 piece suit from the York shop where the service was excellent. As they didn’t have my size they arranged for it to be sent to me. Unfortunately when it arrived it was dirty and totally unfit to wear. I contacted them online and they agreed to refund me when I returned the suit. However they said there was a postage charge to return it but if this was deducted from my refund they would reimburse this as well. However my refund did have the deduction and despite several emails to the same email address Moss are now ignoring my emails and have not refunded the postage. This is the first time I have bought from them and is very likely the last.
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
