I tried on a trouser and waistcoat in store but they did not have my size waistcoat so I asked the lady In store who was really helpful to order me the size larger.She said her system would not work so I had to order it at home. I ordered Saturday night and paid but by Sunday they emailed to say they had no waistcoat in the larger size but had dispatched the matching trousers. I cancelled first thing Monday so they did not send the trousers out. After 3 weeks they had not refunded me my money so I called them and they made up some silly reason that they had not had the item back even though I never received it.Finally they agreed to a refund and sent me 137 pounds but I paid 144.95 including delivery.Please check you receipts from this store and track your refunds. Ref 6777957
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.
