moss.co.uk

2.8
2.8 Based on 201 reviews

For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curate...

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Charging 2.5x their own retail price to *maybe* rent out a hat for a day

Surreal interaction with the sales staff in Oxford street. Came into the store and was ignored for 10 minutes. Need to hire a top-hat for ascot (expected them to cost £39 GBP to rent in line with information on their website). They sell the hats £59 GBP. Was told that they do not rent out their hats on their own during Ascot (only the rest of the year) and that if they have any spare, they would charge £150 for the day. Baffling...

2
Date of experience: Jun 17, 2025

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Business Details

  • For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.

  • email CustomerSupport@mossbros.co.uk
  • call 01156478487
  • language https://www.moss.co.uk

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