ve used this take away several times because it is conveniently situated near the taxi rank, but im fed up of the service here. Last night was the final straw. Ive often had to speak up at the counter where the till is because staff try to charge a lot more than the cost my order. It happened again last night on the 24th january. Im not even talking about just a few pound extra. They tried to overcharge me by £24. I think they rely on the fact that on a Saturday night at 9pm most of their customers might be a little less vigilant. Then we i actually got my order, it was wrong,not even remotely like the food i ordered.I had to throw it away because they served me a vegable pizza, (i asked for a Donna, there was no Donna in sight) I have an extremely severe food allergiies , my food was full of the food I was allergic to. I couldn't really check the food at the counter because you wrap it all up then hand over the bag of food. Who is responsible for health & safety? I need to know and this needs to be looked into seriously. You are serving food to the public, they must be some accountabily here. This could have easily been a medical emergency. It was only because my husband took a piece, it was noticed that this was not what we asked for. If I had eaten a peice of green pepper which you served me a could have gone into alphagesic shock. This is serious, but this isn't the first time . Much more care is needed when you are preparing good. That is one point. Aswell as this, is the insult of trying to rip customers off. I know we've all got a living to make and sometimes money is scarse, but this includes your customers money too. I dont live in in Barnsley, and we didnt eat in. You charged us a lot more than we owed. We dont expect to get ripped off. Like I said, we are all trying to make money stretch.I need a response and reply to this please.
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