I had a fantastic experience booking the works van through the website. The process was straightforward, though I did encounter a minor issue with the required tyre codes at the end, which weren't clearly explained and the codes provided didn't match those on the tyres.
Upon arriving at the garage, the tyre fitters were ready, and everything went smoothly. I ended up needing one additional tyre beyond what I initially booked, but the garage managed it without any hassle. The replacements were completed quickly, and there was no paperwork to sign as all work had been pre-approved.
Overall, I am very satisfied.
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