motorola.com

1.4
1.4 Based on 121 reviews

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Jemima Wright
DO NOT BUY THE 24 RAZR

About 2 months ago I got the Motorola Razr 2024. Loved it at first. Now when I open the phone and unlock it chrome pops up with an ad. I have deleted new apps, and went through all the steps Google said and didn't fix it. Called boost which is my service provider and they will l couldn't fix it. Was told to call Motorola. I called once and the last couldn't help and sent me to someone higher up. After a few steps she asked for another phone to call me back on because the last step included me turning off my phone. Have her the number to call me and she hung up. She gave me steps to do while I waited for her call which I completed. I waited for over 30 mins and she never called me back so I called them. A guy answered and said he was going to transfer me to the higher up people again and the call was dropped. He called me back so that was nice and then I waited on hold for an hour to talk to the higher up person only for them to keep picking up and not saying anything then putting me back on hold and then finally hanging up. Do not get the Razr. Didn't even buy Motorola. They do not help and you will be stuck with a broken phone making payments. Wish I could give no stars. I plan to tell everyone not to buy this phone or any phone they make.

1
Date of experience: Nov 06, 2024

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