motorola.com

1.4
1.4 Based on 121 reviews

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Rafe Anderson
Terrible shipping and customer support.

Terrible support and shipping. My order was late and by the time it arrived there were major repairs going on in my house due to a piping issue. There is constant banging and drill sounds so I couldnt hear the UPS driver knocking and running off when I didn't go to the door in 2.8 milliseconds. So simple solution pick it up at the UPS store. UPS tells me no because motorola told them they can't. Ok, annoying, I'll call motorola. I am told it is a security risk to sign my package at the UPS store instead of at my house. Which is interesting because the driver they usually send doesn't give a crap at all or even let you sign for packages your supposed to sign for. So I try to get them to let me change the delivery options for the package I fing paid for. No, they won't budge and let me pick my own fing delivery option when picking it up at the store is just as safe as picking it up at the destination.

1
Date of experience: Oct 01, 2024

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