I ordered a Moto G Power 5G 2024 yesterday and the phone was supposed to get here today via expedited shipping and I knew all along it wouldn't make it here before Monday probably with all of the holiday shipping traffic and finally last night after me calling customer service twice they created a label for the order but according to UPS they don't even have the package yet and of course it has to have a signature on delivery and I work 9:00 am to 6:00 pm and they don't deliver on the weekends so I don't know how this is going to play out but my complaint is they advertise expedited shipping and the dates they give are just all wrong. No way it could possibly get here today if it didn't even get into UPS's possession yesterday. They should have been transparent about the timeframe not promise something they can't even deliver. The other thing is when I chatted in the rep couldn't find my order number and when I called the rep had a hard time looking up my order and I was transferred to an order specialist who basically didn't tell me anything that I didn't know already and what sucks is that I could have ordered the phone for the same price at Amazon and had it today. But I didn't know.
Claim your business profile now and gain access to all features and respond to customer reviews.
