motorola.com

1.4
1.4 Based on 121 reviews

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Joanne King
Bought a brand new phone after less…

Bought a brand new phone after less than a week the rubber case that came with the phone started to go brown round the charger port and then the brown colour moved up from the charger port straight up to the camera lenses. Obviously the phone is getting very hot and burning the rubber case and now I'm scared to leave it charging and have to watch it all the time. I reported the problem within 30 days and I go told it's not common problem and I left it. Now I have tried to get it replaced as I'm worried but the customer services is the worst I have ever come across. Now they are ignoring my emails trying to make a claim. Do not buy a Motorola mobile phone if anything goes wrong than you won't get any help. They don't care if your mobile goes on fire and burns the house down.

1
Date of experience: Sep 09, 2025

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