motorrange.co.uk

4.6
4.6 Based on 463 reviews

The Northwest's No. 1 for used cars with over 2000 cars available across two supersites in Liverpool & Manchester. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which a...

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PeanutsMen
Incredibly disappointing experience

A friend of mine recently bought a vehicle from this dealership, and her experience has been incredibly frustrating from the start. The vehicle had a warning light on right from the moment she picked it up, but she decided to proceed with the purchase due to a 30-day warranty. Unfortunately, despite returning the vehicle several times, the issue was never adequately addressed. Each time it was returned, the same warning light appeared almost immediately. In our profession, having a reliable vehicle is crucial, so dealing with persistent faults has created a significant amount of stress and inconvenience. To make matters worse, it felt as though her concerns were not being taken seriously. She kept bringing the vehicle back, yet the core issue remained unresolved, leaving her without a trustworthy vehicle when she needed it most. Now, she is considering returning the vehicle entirely and asking for a full refund, which is the last thing she wanted to do. Overall, her experience with this dealership has been very disappointing, and based on what she has faced, I would strongly advise others to be cautious and ensure that any issues are thoroughly resolved before finalizing a purchase.

1
Date of experience: Dec 10, 2025

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Business Details

  • The Northwest's No. 1 for used cars with over 2000 cars available across two supersites in Liverpool & Manchester. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team or live chat on our website - visit www.motorrange.co.uk. Find our Liverpool branch on Dunnings Bridge Road opposite Sefton Retail Park at the end of the M57/M58 motorways (Satnav L306YW). Visit our Manchester branch on Alexandria Drive, Lord Sheldon Way, off the M60, OL7 0QN.
    Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm.See more

  • email info@motorrange.co.uk
  • call 01515277010
  • language https://motorrange.co.uk

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