motorsinmotion.co.uk

Avoid This Company !!!!!!! Never send monies unless you receive goods or you call everyday to check

Avoid This Company ---- If you do not want to go through the hassle, stress, waste of time and the filthy attitude I have gone through!!

I received their quote online through a comparison website, the guy that picked up the phone was definitely very helpful. They have charged me price like brand new parts but since I needed them, I placed an order and gave my credit card details (which they said never worked and it has worked 7/10 times a day on daily basis for over the years now).

I then sent this payment through bank transfer (business account) and should have cleared within a blink of an eye. I was promised that I am going to receive these parts on Friday, Nothing arrived. I was suspicious with the whole thing that I called them on Friday in order to check where the parts were, the guy on the phone was polite and okay to speak with and then I was promised that I am going to get them on Monday. Nothing on Monday again. Then on Tuesday and nothing on Tuesday again and I have received the parts today i.e. Wednesday.

The other pitfall of their service was that they have never mentioned my name on the packet/package or our business name and our business centre manager gone to each individual office (over a 100 offices to find out) whose box was it?

I was called then later this evening and the gentleman said they were hard to dispatch the door handle (which they charged me for) and they will refund my monies for this, pain!!! They should have told me this at the time of the parts were shipped - I had received another quote through that comparison website for half the price!!!! Not very impressed.

Pain, I would really hesitate to place an order with this company again, I have not checked the parts yet, I hope there are no more surprises there. Lets' See.

The business owner was abusive, arrogant, full of hate when I reminded him that under my statuary rights, they should accept the return of the goods which they dispatched. I had to call them several times, remind them about the payment and they were threatening, abusive, No professionalism as a business and business owner in general.

AVOID !!!!!!

Date of experience: Oct 01, 2014