My partner let her flat through Mountgrange Hetitage. Big mistake.Not only they wouldn’t do much, but the little they did was to get non existent problems fixed at high rates.The tenants were also a nightmare, very demanding and everything had to be now, despite there were things that had to be done by the freeholder.Despite we were paying fees for running the place it seemed they were siding with the tenants against us, and sometimes it seemed we were doing their job.It got to a stage where we could not cope dealing with the agent and the tenants and we had to serve notice longer than the legal time.We would never let them managing our place nor recommend anybody to use their services.We have finally got our life back and we are happy with our decision.We had problems with some of the staff but the worst of all was the letting manager. Not an asset for the company and are not surprised they get terrible feedback and loose customers.
Claim your business profile now and gain access to all features and respond to customer reviews.
We are an independent estate agent based in Kensington & Notting Hill. If it’s a property for sale or to rent our team can help you find the perfect home.
