The same issue as everyone says. Goods I received were not as advertised. The response is a 10%. Refund and keep the item. Or return for full fees with high costs. Says on website free returns????Mova London words follow Please note:Customs fees must be prepaid; if not, we cannot refund.Return costs may include clearance fees up to £40 per product, plus shipping.A track & trace code is mandatory; without it, we cannot issue a refund.The 10% refund is the fastest, simplest way to resolve this without extra expense. Let us know if you’d like us to process it.
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