mova-london.com

1
1 Based on 140 reviews

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Frustrated customer
AVOID AVOID AVOID AT ALL COSTS!!!

AVOID! AVOID! AVOID!Absolutely atrocious company!!Ordered what supposed to have been a "tailored silhouette " black ladies coat. OMG! They use photos of garments that are NOT!!! what you end up with!!! Wish I could post photos of what they advertise and what you actually receive.I paid £45 for an extremely poor quality excuse of a coat!! It's disgusting!!!Tried to complain using my consumer rights, they offer you a paltry 10% refund!! And say you dont have to return the garment. Because they're shipped from China, not as youre led to believe that its a UK Company, so the shipping cost would be more than the actual thing is worth!!!How are they allowed to get away with this is beyond me They've totally ignored my last two emails, so even they advertise "easy 30 day returns" please do not fall for it...youll end up with a crappy bit of material, and be out of pocket !!!DO NOT USE THIS SO CALLED COMPANY 🤬🤬🤬

1
Date of experience: Oct 30, 2025

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