What more can you ask for? Prompt, reasonably priced and professional service all the way from the initial quote to move day, they delivered friendly service and the safe transport of our belongings from a 2 bedroom flat to a 3 bedroom house. They certainly took the brunt of stressful moving and made it into a smooth, hassle-free experience! We opted to pack ourselves and it was really handy to have the packing materials delivered in advance and a free collection available once we're done to be reused or recycled! The estimated boxes were more than we thought we'd use but ended up pretty accurate! They took care to cover bigger items in blankets and worked efficiently from around 8.30-5pm with only a lunch break around 12.45/1pm. They took into account the later finish time to load and adjusted the time to meet at the new place accordingly, which allowed us just enough time for a quick tidy of the old flat. They had used another van to fit the rest of our belongings and it was nice not to have to worry about cost per item since the guesswork was taken into the capable hands of the movers who assessed how it would all fit. They were also flexible in providing options for packing too (which we didn't go for in the end but would no doubt have been worthwhile based on our experience with the removal), as well as helping us out with spare tools and tape when we ran out and answering any queries that arose throughout the process. They were understanding when we were a little behind collecting the keys from the seller's nearby estate agent. When we arrived, they were ready to go with an extra hand, and took the time to disassemble and reassemble furniture where needed to fit into our new property. We noticed that they even took care to lay protection over the doors to avoid damage entering with furniture, and in the hallway and carpeted staircase, plus they removed their shoes before entering our carpeted bedrooms. And they were very accommodating ensuring items were placed in the correct locations. They had a good pace of moving items, which allowed us to complete packing the remaining bits and pieces in the flat while they loaded, and took their time to unload carefully without making us feel rushed at any point. They even did a final check for any adjustments to make sure we were happy with everything. Overall, we believe they went that extra mile and took a patient, friendly and flexible approach. We can't recommend MoveStore and their lovely movers: Cameron, Jakes & Calum enough! Thanks so much guys. All the best! ;-)
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MoveStore Removals and Storage, where excellence isn’t just a goal, it’s our standard. We combine multiple years of experience within the removal and storage industry with our unwavering commitment to providing an industry-leading service. With meticulous attention to detail and a dedication to exceeding client expectations, we redefine the removal experience.
Whether you’re moving home, conducting an office removal or require a storage solution, we’re here to streamline the process.
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