We bought tickets with Mozio, through a link from TUI, i.e. TUI recommends them.The buss carrier was Swiss Tours.Our flight was 2h late and we missed the buss.We called Swiss Tours but they told us to talk to Mozio.We called Mozio who said the tickets were not usable anymore and that we had to buy new ones.So we lost about 130 euro buss tickets and spent 35 euro on phone calls.Then we had to buy new tickets, this time with Flix buss.I must say that I'm very disappointed!Swiss told me to not use Mozio in the future and I agree, go for the carriers directly instead; Swiss Tours, Flix buss...This is not the end of this, I will spread this all over Internet.DO NOT USE Mozio! When things go wrong, their support is bad and they don't help you. 👎
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Founded in 2012, Mozio was born out of CEO David Litwak’s experiences travelling to over 60 countries and struggling to find the best local options for getting around.
A technology company at heart, Mozio is focused on helping connect customers, local companies, and global travel brands to turn what can be one of the most confusing parts of any trip – getting to and from the airport - into a delightful experience.
Whether by train, bus, shuttle, sedan, taxi, limo, water taxi, motorcycle or helicopter, travelers using Mozio’s technology can search for and book the right option for them.
Mozio’s technology solutions enable travel brands to drive customer loyalty and effectively monetize on the “last mile” of every trip.See more
