I've eaten in this restaurant many times in the past and really enjoyed the experience. Today was unfortunately a complete disappointment. The beef was extremely chewy in the Sunday Roast (TBF the accompanying vegetables were all very tasty). The biggest shortcoming however was the abject service of the waiting staff here. They give absolutely nothing towards creating a special experience and with the exception of the very decent young manager that I spoke to; conveyed an attitude of complete indifference and absolute disengagement from the customer. MPW used to have excellent staff but a cursory visit to The Ivy or Six By Nico nearby will rapidly highlight just how superior the customer experience is there. What a shame...PS not MPW's fault of course but a subsequent £9.30 car parking fee for just over two hours parking whilst in the restaurant really doesn't enhance the overall experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to Marco Pierre White Restaurants - Our restaurants are all about the experience; the buzz, the atmosphere & enjoying the best company.