Let's make this short and to the point.Shocking, appalling avoid at all cost.This was bought as a Christmas present from my son via the Vigin red letter day.On arrival coats were taken then seemed to be confusion as to our booking.Taken to our table and sat given menus then waiter disappeared.Struggled to get our drinks order taken.The five course menu not explained, finally drinks were served and order taken.1st and 2nd course mear canapés.smoked salmon ok but beetroot tasteless and no dressing or even seasoned.3rd course the ham hock terrine was acceptable, my partner had the mackerel pate, and what a shock LARGE LONG BLACK HAIR in the food...... on finally getting the attention of the head waiter removed the plate to the kitchen, and that was it !!!!! No feedback or any apology in any way at all. After this we were avoided and struggled to get any service at all. To the point that empty glasses and crockery left on table for long periods of time. Steak main was far from the quality I would expect from a restaurant of this supposed standard to the extent ive had better ribeye steak in a fish and chip shop on Whitby docks !!!.As for £8.50 per side order to go with your main this is not the deal they advertise.Having finally managing to get our bill, nothing done to compensate for the hair in the food at all. In total service shocking.Quality of food poor at the best.Value for money very poor.My advise STAY AWAY dine here at your perral.
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