My original purchase was quick and came with a positive note. Customer service made me feel genuinely welcome.
When I wrote to let you know of the mishap with my original purchase, I was so appreciative that you were replacing it.
I was concerned because I had spent that much money on it but I still needed one.
I would be more than happy to refer to mrbarks first since you have looked after my dog Toby.
He thanx you for the hugs too.
Regards
Eleanor Knight
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