My mortgage was transferred to Mr. Cooper. I never got a letter from them. I had to call my other mortgage company to verify. My last mortgage company sent me a letter as well. I only have the loan number that my other mortgage company gave me, but it doesn't seem to be on file with Mr. Cooper. I can't get anyone on the phone. I can't chat with an agent online. The automated system keeps telling me to try again later. 0 stars.
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