Ordered a basket gift set on a Wednesday, needed it by Monday for a party so paid 2day air charges of $24.99 in order to get in time. My confirmation came in and the tracking said 2day air, but delivery was not going to be but a week later?? I called and got a lot of pushback from a CS rep. Asked to speak with Manager and left a message. Did not get a call back so called 24 hrs later and was told manager would return my call when she got to it. No explaination as to why they charged me 2 day air fees but not shipping for a week. I ultimately canceled the order. I will not be ordering from this company again. They over promise and under perform!
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