Identical situation with sister goldwin. 50+ emails ignored. Live chat will do nothing and are rude. 25+ chats, waste of my time. 9 days waiting for my withdrawal. Days countless documents, asking for same documents over and over trying to verify. Finally verified and they still won't pay. Delaying tactics are see through and pathetic. Not one email to finance answered in 9 days. Won't process during weekend, won't process on Monday. Do not play here. Steal your money and never play. Just look at how many similar complaints on askgamblers and guru. Will update if any developments.
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