I am still waiting a year later for my refund of €4500 when my cruise changed as a result of Russian invasion. They have no managers or supervisors available to speak on phone. And customer service have been ignoring my emails. Operations team respond but have no answers nor do they want to get any. I have to bring them to court now for my basic consumer rights. It’s completely unnecessary the amount of difficulty they are putting up. I’ve had better luck getting refunds from Ryanair. Try Costa Cruises instead.
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MSC Cruises offers cruise vacations all around the world. Learn about our cruises from 2020 to 2021, vacation deals, and more, or call us at 1-833-207-4092.
