I missed my cruise ship. Customer service was completely unhelpful and of course I had to pay 95% of the cruise price for not making it to the cruise ship. Fine. So far so expected. However, turns out that MSC also refuses to refund any pre-booked excursions as well as pre-booked spa treatments. So whatever you do: DO NOT PRE-BOOK services on MSC!
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Entdecken Sie die Welt mit MSC Cruises: Schiffsreisen in die Karibik, durchs Mittelmeer, nach Amerika oder Asien an Bord unserer hochmodernen, komfortablen Kreuzfahrtschiffe - und das zu besonderen Angebotspreisen.
