mscdirect.com

4.5
4.5 Based on 504 reviews

We are a leading North American distributor of metalworking and maintenance, repair and operations (MRO) products and services....

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Doug Gillory
BIG BAD INFORMATION ordering online waste of TIME

Placed and online order 2 days ago. The order was for 8 items which were sold as per piece individual price, no minimum required upon the advertised and placed order for these 8 items priced individually separately. the next day I receive an email that the order cannot be filled because the suppling vendor has a minimum of 11 items not the 8 we ordered online. MSC would not complete the order, we had to go another supplier and cancel MSC's order after wasting several days trying to communicate with customer help! NOT GOOD!!!! Never want to give MSC another chance since being delt with the way customer service did.BIG BAD STUFF.

1
Date of experience: Feb 11, 2025

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