I had a very disappointing experience with MSSoftware. I purchased their product assuming it could be used normally, as there was no clear mention anywhere during the purchase process that the product was for one-time use only. After reviewing all my previous invoices and emails, I confirmed that this important condition was never clearly stated.When I raised this issue with their support team and requested clarification or a refund, their response was extremely dismissive and unhelpful. Instead of addressing the concern properly, they simply replied with a short message and closed the conversation.This is not about the small amount of money involved — it’s about transparency and fair treatment of customers. If companies are selling products with strict limitations like one-time use, this must be clearly communicated before purchase.I would advise others to be very careful before buying from MSSoftware, as the terms may not be clearly explained and customer support appears unwilling to resolve issues.
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