I seem, like the majority of people, to have had a negative experience. I fully expect an over complex legal sounding reply from MTM Pet care in a desperate attempt to look professional.I paid all the fees, and received a £25 course. That was it. They refused to send me branded workwear and I never got on their insurance. It didn't really matter as I already run a successful canine care business , dogsdays.co.uk , and this was merely an experiment on expansion. I already have insurance,and workwear but it would have been nice to get what I had paid for deliveryThe referrals I got never generated any business for me. None of the customers were interested in booking a service. Throughout this time my own website ( and bark were generating business )I found the customer service almost threatening ,with it's obsession with speaking in legalese . I formally discussed my disability with them and asked if they could speak to me in a human manner.I asked for a refund , they started recruiting for someone else In my area. In the end I simply gave in communicating with them and they got to keep my money.I wouldn't recommend dealing with this company. Being already established and successful it shows that my business plan is solid , yet via MTM I failed to convert one lead into business.I am in breach of contract , as I didn't pay for the last lead as I simply gave in attempting to communicate with them. They told me before I could even discuss my refund I had to formally cancel my contractual agreements with them. I still haven't done that.I'm sure the reply that follows will be some attempt at sounding like a solicitor. Oh well.
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