I had a very frustrating experience with thetransport company used during our trip toMakkah and Madina. From the very beginning, the driver who picked us up at Jeddah airport was extremely rude and unprofessional. He was eager to leave and kept complaining about wanting to go home. He left several passengers behindafter a delay at customs and insisted on leaving with only a partial group. This caused confusion and the driver then told one of my cousins to go find the missing passengers you have 5 minutes!, not only that he was very persistent on wanting a tip, yet with his bad attitude and poor service - completely unacceptable.In summary, the transport company's poororganisation and lack of professionalismimpacted our experience. I would stronglyrecommend considering other options for the future.When it came to the Makkah Ziyarat tour, thecompany sent a 10-seat vehicle for our 12-person group, even after confirming the correct number of passengers. The solution they provided was to send a separate sedan for four people, which caused further issues. Those in the sedan had no guide and missed out on key information about the tour, which was frustrating.Additionally, the company had constant issues confirming the number of passengers and luggage. I had to repeatedly correct them they seemed disorganised and ill-prepared to handle our group. This confusion resulted in unnecessary stress and delays, which could have easily been avoided with better communication and planning. In summary, the transport company's poor organisation and lack of professionalism severely impacted our experience. I would stronglyrecommend considering other options for future trips as this service did not meet the expectations set by the travel agency.I have also given my feedback to the travelcompany to use alternate transport company as they are very incompetent.
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VIP & Private Transport and Taxi Services for Umrah and Hajj Pilgrims. Brand new model luxury cars. 24 Hours customer support. Airport Pick & Drop. Intercity Transfers. Sightseeings in Makkah, Madinah, Jeddah, Badar & Taif. Book your round trip with us now.
At Muhabiya Transport, we are dedicated to revolutionizing the way you travel by making it accessible, enjoyable, and stress-free. With a deep understanding of the challenges that come with trip planning, we have built our company with the sole purpose of taking the burden off your shoulders. Our team consists of seasoned travel experts who are passionate about curating exceptional travel experiences. We strive to deliver the highest quality service, customized to meet your specific needs and preferences. Whether you’re a solo traveler seeking adventure, a family looking to create lasting memories, or a group of friends embarking on a memorable journey, we have you covered.
Routes include Jeddah Airport to Makkah, Madinah, Jeddah, Madinah Airport to Madinah, Makkah to Jeddah Airport, Madinah to Jeddah Airport and more. along with that, we provide, Makkah Ziyarat, Madinah Ziyarat, Badar Ziyarat, Taif Sightseeing, Jeddah City Tour, Kiswa Factory Tour and much more. Our Fleet of cars include Camry, Sonata, Ford Taurs, Starex, Staria, GMC Yukon, Hiace, Coaster, Bus, Mercedes, Audi, BMC and more.
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