**EDIT** it gets worse!! I tried calling Mulberry today to try and get a resolution to my issue and the advertised telephone number tells you to email Customer Care and the cuts the call off! They really do NOT want to help you!Absolutely shocking customer service experience. Am still waiting for a follow-up response from an email from 10 October, in which Mulberry said they’d get back to me again later that day. I chased on 29 December and still nothing. I am exasperated 🤯 Seems I am not the only one that thinks they are a shambles. Glad I’m not a shareholder…
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
