I bought an Anthony bag less than 3 years ago (£675) and it has developed several problems, the most serious of which is the leather on the flap has delaminated from the suede backing and distorted, so it looks like a couple of big blisters on the bag flap. I returned it to Mulberry who wanted £600 to repair, no acknowledgment or allowance that this was a relatively new bag. Alternatively they could offer me 1/3 of the purchase price against a new bag - so several hundred pounds of outlay to put myself back in the position I should be if the bag proved at all durable. I have a Bayswater which must be around 15 years old, was in daily use until I retired, and still looks great. There’s no doubt Mulberry quality is not what it was - I note much of the manufacture is now overseas, so either the process or the materials (or both) are not what would be expected of a luxury brand. So if you have an older Mulberry bag, cherish it, use it - but do not be tempted to buy a new one.Update - Just to clarify following Mulberry’s reply, the bag has already been to Somerset for assessment.
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
