The Mulberry customer service is horrific. The bag I purchased is too small but when I tried to contact Customer Service, the phones are never answered, messages are never returned, emails are unanswered and you are stuck with an expensive handbag that they make it impossible to return. Whenever you need their permission to return an item that alone is a red flag!
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
