Ref scarlet red Bayswater bag. Here we go again, Mulberry once again you have delivered a used scratched item which is full priced. It Would have been great if it was factory packed and I would’ve kept it. sadly I’ve had to return, again my time wasted collecting from post office , opening and experiencing its disappointing condition, repacking , resending waiting for refund, hoping parcel isn’t lost. Certainly not a luxury experience!Why do you keep on sending returned items without checking whether they are in pristine condition? These are luxury bags, please please stop sending scratched damage goods just because you want to make money out of customers. A brand like you should value your reputation, but you do not, as this is a repeated experience of mine!
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
