Bought a bag which is just out of its guarantee, (clasp tarnished ). I can honestly say I have never dealt with such poor customer service that clearly have no compassion or service skills when dealing with a complaint. Please be aware they are not interested once you have purchase your bag, word of advice don’t bother save your money. The reply from Mulberry I find really patronising. Don't say I did not warn you.
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
