I went on here to check if anything had improved with Mulberry since my own terrible experience where they never sent me a £700 bag I purchased. The box came with nothing inside it. I made multiple complaints . Was treated like I was in the wrong. No refund. Shockingly bad and rude customer service. Looks like nothing has changed. They should be ashamed of themselves. How they can continue to treat customers this way . These bad experiences have been going on for 2 years. I will also never purchase anything from them again having bought bags before I had the above happen . They are now cheating customers out of their hard earned money with sub standard products and trying to pass off old for new . Shame on you Mulberry
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
